1.Scope
This Privacy Policy describes how American Boating Foundation, a Texas limited liability company ("ABF," "we," "us"), collects, uses, discloses, and retains personal information in connection with americanboatingfoundation.com and our online boater safety courses.
2.Information we collect
Information you provide. Legal name, date of birth, mailing address, state of residence, email address, telephone number, payment information submitted directly to our payment processor, and the contents of support inquiries.
Online chat. The site may offer a chat feature operated by an automated artificial intelligence assistant rather than a person. Chat conversations may be recorded, retained, and reviewed by our staff and service providers in order to answer your question, resolve your issue, and improve the service. Please do not enter payment card numbers or other sensitive information into chat. You may ask to be transferred to a person at any time.
Information generated by the course. Enrollment records, lesson progress, examination attempts and scores, completion date, certificate number, and certificate issuance records.
Information collected automatically. IP address, browser and device characteristics, operating system, pages viewed, referring URL, session activity, cookie and tag identifiers, and email and text message delivery events.
We do not request or knowingly collect Social Security numbers, driver's license numbers, health information, or biometric identifiers.
3.Use of information
We use personal information to:
a.create and administer course enrollments, track progress, score examinations, and issue certificates;
b.report certification to the applicable state boating agency;
c.process payments and refunds;
d.provide customer support and correct student records;
e.send transactional communications, including receipts, sign-in links, enrollment confirmations, and certificates;
f.send text messages regarding your course, certification, and certification renewal, where you have provided a mobile number and consented to receive them;
g.send our email bulletin where you have subscribed;
h.operate, secure, analyze, and improve the site, including advertising measurement;
i.detect and prevent fraud, account sharing, and examination misuse; and
j.comply with legal, tax, and state recordkeeping obligations.
5.Disclosure of information
State boating agencies. Upon successful course completion, we report the student's name, date of birth, address, course, completion date, examination score, and certificate number to the boating law administrator of the state for which the course was purchased. Records submitted to a state agency are thereafter governed by that agency's law and policies and cannot be withdrawn by us.
Service providers. We disclose information to vendors performing services on our behalf, including payment processing, course hosting and delivery, email delivery, website hosting, customer support tooling, and analytics and advertising. Service providers are permitted to use personal information only to perform those services.
Referral partners. Where a state agency or partner refers a customer to us, we may disclose that a referred purchase occurred.
Legal and safety. We disclose information where required by law, subpoena, regulatory audit, or where necessary to investigate fraud or protect the rights or safety of any person.
Business transfers. Student records may be transferred in connection with a merger, acquisition, or sale of assets.
We do not sell personal information for monetary consideration.
6.Minors
State boater education requirements apply to minors, and students under 18 regularly enroll in our courses.
A parent or legal guardian must complete the purchase and provide the student's information for any student under 18. The account and the purchase belong to that adult, and our communications regarding the course are directed to the account holder. We collect from minor students only the information required for state certification reporting: name, date of birth, address, and course results.
We do not knowingly collect personal information from a child under 13 except as provided by a parent or legal guardian in connection with enrollment. A parent or legal guardian may review, correct, or request deletion of a child's information by contacting us at the address in Section 11, subject to the limitations in Section 7.
7.Your privacy rights
You may request access to, correction of, or deletion of the personal information we hold about you. Email support@americanboatingfoundation.com with the subject line "Privacy Request" from the email address associated with your account. We will verify your identity before acting on a request and will respond within the period required by applicable law.
We cannot delete certification records already reported to a state agency, or records we are required to retain for state audit, tax, or fraud-prevention purposes.
8.Security
We maintain administrative and technical safeguards including encryption in transit, access controls limiting student records to authorized personnel, and use of a payment processor that prevents complete card numbers from entering our systems. No method of transmission or storage is entirely secure. We will notify affected individuals of a security breach as required by applicable law.
9.Location of processing
We operate in and store information in the United States. If you access the site from outside the United States, you consent to the transfer of your information to the United States.
10.Text messages (SMS)
What we collect. If you give us a mobile number and opt in to text messages, we collect your phone number and a record of your consent, including the time, the page or form where you opted in (the source), and the exact disclosure you agreed to.
Why we use it. We send transactional messages about your own course and certificate (for example your certificate link, course-ready notices and sign-in codes) only if you opt in to them. We send marketing messages (boating safety tips, renewal reminders and offers) only with your separate marketing consent.
Frequency and cost. Course and certificate messages are sent as needed; marketing messages are limited to 3 per week. Msg & data rates may apply.
Opt out and help. Reply STOP to any message to opt out, or HELP for help.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our SMS Terms.
11.Changes and contact
We may revise this Policy and will update the effective date above. Material changes will be communicated on the site or by email.
American Boating Foundation501 S. Austin Ave., Suite 1220
Georgetown, TX 78626
support@americanboatingfoundation.com
See also our Terms of Use.
