Contact

Talk to us before, during, or after your course.

Two ways in: chat with Sal for an instant answer, or email us and a person will write back. Both reach the same team.

A boater sitting on the bow of a small boat at a dock, checking a phone in golden light

Get Help

Pick whichever is easier.

Chat with Sal

Sal is our on-site assistant. He answers questions about requirements, course access, certificates, and billing any hour of the day, and hands you to a person when a question needs one.

Email support

Write to us at any time. Include the email address you enrolled with so we can find your record on the first reply.

support@americanboatingfoundation.com

What To Expect

Response times and details.

Hours

Monday to Friday

Email is answered during U.S. business hours, usually the same day. Sal is available around the clock.

Certificates

Include your details

For anything about a certificate or card, send the enrolled email address and the state you took the course in.

Billing

Refunds and receipts

Refund eligibility and billing rules are set out in our terms of use. Email us and we'll sort it out.

Mailing address

American Boating Foundation
501 S. Austin Ave., Suite 1220
Georgetown, TX 78626

Before you write

Already enrolled? Signing in to your account shows your course progress, your certificate, and your receipts. Sign in.

Media

Journalists and partners.

Press inquiries, logo files, and approved boilerplate live on our press and media page. Everything else — course questions, certificates, refunds — is best sent to support@americanboatingfoundation.com.